Knowledge Management @ Quizent Technologies Pvt. Ltd. ' Knowledge Management (KM ) is the set of professional practices which improves the capabilities of the organization's human resources and enhances their ability to share what they know with each other to meet organization’s needs.' The goal of knowledge management as a process is to improve the organization's ability to execute its core processes more efficiently. Why do we need knowledge management? Knowledge management is based on the idea that an organization’s most valuable resource is the knowledge of its people. Knowledge management recognizes that today nearly all jobs involve "knowledge work" and so all staff are "knowledge workers" to some degree. This means that creating, sharing and using knowledge are among the most important activities of nearly every person in every organization. It is easy to see the importance of knowledge in the IT sector, because each and every person ba...